FAQ

FINGERPRINT JEWELLERY:

How do you capture my child's fingerprint?

A professional will visit your home to collect your child/ren's print/s.

How long does the fingerprinting take?

Once you have selected the style that you would like, it takes about 10-15 minutes to capture your children's prints.

How long does it take before I receive my jewellery?

Once the prints are taken, it will be approximately one week until delivery.

Can this process be accelerated:

Yes, in special circumstances, we can speed up this process and deliver a piece within 48 hours but a $25 surcharge applies.

Can I purchase charms on their own?

Yes - small charms are $115, med $125 and large charms are $135 and can be purchased individually.

Can I have different shaped charms on my necklace/bracelet

Yes - it's entirely up to you on the mix of shapes that you have to create your unique piece of jewellery.

Do you accept Credit Card Payment

Yes - payment can be made using Visa or Mastercard.

Do you have a fitting for Pandora bracelets or Links of London?

Yes - Pandora links are an additional $15 and the longer link required for Links of London is an additional $5.

What size are the charms?

The approximate size of the charms is as follows:

Small = approx 2cm x 2cm (depending on the shape)

Large = varies in size from 2.5cm to 3cm (depending on the shape)

For more precise measurements, please email the shape of pendant you are interested in and we will give you more accurate details of size.

Can I put the names on the back of the piece?

Yes names can be added to the front or back of the piece, whichever is preferred. 

Can a date be added on the back? 

Yes - you may wish to add the date your child's print is captured or their age at the time that it was taken. There is no additional charge for this service.

Can small babies be fingerprinted?

Yes - although we suggest waiting until the baby is at least 3 months old before taking the print as the print is often very difficult to see when taken on such small fingers. On a very young baby, the print can look simply like a dimple without many visible lines. Often, mother's are very happy with this outcome in the knowledge that they witnessed the child's print being taken and they know that it is their little one's print. As a general rule, the older the child, the clearer the print.

Can adult fingerprints be take?

Yes - fingerprints can be captured from people of any age - babies to adults.  Often, brides to be create fingerprint cufflinks as wedding gifts for their husband to be. 

Is the jewellery gift wrapped?

Yes - all pieces come beautifully packaged.

Can the jewellery be sent to a different address?

Yes - each piece is beautifully gift wrapped and can be sent to a different address from your own. $15 postage will be charged within Australia. For international postage, please enquire on 0414604622 or email  mail@precioustouch.com.au

How do I care for my jewellery?

Because the charms are made from pure silver (as opposed to sterling silver which is mixed with other alloys) these pieces can tarnish when they come into contact with chemical products such as soap, perfume, body lotions and suncream. In this instance, a silver polish cloth (available in most supermarkets) will do the trick. However, for heavy tarnishing, use an old toothbrush and some washing up liquid to remove the majority of the tarnish and then buff with your silver polish cloth.

PENDANT JEWELLERY :

How many names can each piece hold? On the small pendant there is room for approximately (16) charachters.

On the medium pendant there is room for approximately (22) charachters.

On the large pendant there is room for approximately (28) charachters. These are a guide and if you are uncertain that your names/message will fit, please email us mail@precioustouch.com.au